The key works on any operating system?
DEMAT-STORE ® key works in all operating systems originally free of virus and update of their security certificates under Windows XP, Vista and Apple Mac 10.5 and higher. Check that the operating system of your computer is compatible.
What's happened with software ANTIVIRUS?
Some antivirus software can block the use of secured browser DSBrowser. We advise you to check the configuration of it and to authorize the launch of DSBrowser. Some antivirus can delete the contents of the key. Please contact support Demat-store : support•demat-store.com
Is a Firewall-an obtsatcles to the key?
Some firewall blocking access to DSBrowser. You do not have permissions to access your secure Cloud. You should refer to your network administrator or change your firewall settings to allow use port 60123.
Can you give me the storage capacity that is allocated to this offer?
Our answer: the space allocated for 30 years for the price of 78 € is 100,000 documents and 100 KB or 10GB for any size files 1kb at x million bytes. This is valid for all types of office files, images, sound, video.
What this space back to a monthly average of less than 2cts. compared with sites that offer payment space by subscription
Of course, you can expand your space in time without limit as and when you need them taking the option DEMAT DOC PLUS 100,000 in eshop
The key can either run it on Mac and PC?
the key can operate equally well on Mac and PC. The difference lies in the function can not be activated on AutoLaunch MAC. Version of MAC MAC OSX from Intel 2005 processor
I use a pc professional, which I can not install software because I can not go under it administrateur. The key can operate on this type of pc?
There are no software installation on your computer. DSBrowser browser works without trace or history. The key can operate on this type of PC.
Can I use linux (ubuntu 10.04 lts)?
The Ubuntu package is planned in the near future
If the key is destroyed with its number in a fire, for example, it was possible to repeat a key without a number?
The key number is associated with your account. You must memorize it. You can save your space if you wish. In case of loss or theft, you can always log on to the website as the owner and view only the content of your space.
When requesting a new key, how do you ensure that it is the holder of the space making the request?
We have a recovery procedure guarantees that you are the owner of the key with the personal information you have stored in your Account menu space
I lost my password. Can you reactivate it?
The recovery procedure your Username / Password proceeds in 5 steps;
You must send an email to: firstname.lastname@example.org for launching the procedure below:
Step 1: Provide the identification number of the key
Step 2: Personal Information for your Key.
Step 3: answer to the secret question
Step 4: Provision of identification (login)
Step 5: Provide the password